Standard 4: Writing and talking with children and families

We will:

• talk with children, young people, their families and others clearly and with respect
• listen to children and families about their experiences without judging or jumping to conclusions
• be honest with children and their families early on about our worries
• get help, if needed, so families can talk to us in their chosen language
• when a decision is made, we will write clearly about what was decided, how and why the decision was made and who was involved
• give families a copy of important documents like assessments, case plans and safety plans
• write clearly about our worries for a child and how they have or could be hurt if nothing changes
• clearly write down children and families’ views and strengths and the things they already do to keep children safe
• write down the different views of people around children and young people
• write about children and families with fairness and respect