Targeted Earlier Intervention program

Targeted Earlier Intervention (TEI) uses a commissioning approach to inform decisions about programs and activities. This is in line with DCJ’s strategic approach for delivering funded human services.

Commissioning at DCJ puts clients, communities and outcomes at the centre of human services. This means we design, implement and manage our services based on the needs and aspirations of our clients and communities, the intended outcomes and evidence of what works to achieve those outcomes.

Commissioning leverages the strengths of all stakeholders. It emphasises working together - clients, community, service providers, government and other service partners - from conception to delivery of services, monitoring and evaluation.

Commissioning TEI services helps us to:

• understand the needs and aspirations of our clients and the communities we work with
• determine how to best meet these needs and aspirations
• make decisions about how to design, fund, resource, deliver, manage and evaluate ongoing service delivery, programs and systems to achieve the best outcomes with the available resources.
• work together with clients, communities and service partners

We need to be sure that the services we provide make a difference to the people we serve.

When DCJ procures TEI services, we use the NSW Human Services Agreement (HSA), which involves three contracting documents:

1. Agreement for funding of services, standard terms
2. Agreement for funding of services, schedule (sample TEI schedule)
3. TEI program specifications