Deliver funded services

News, policies, resources, tools and other information about funded contracts and delivering funded services.

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News and updates

Information to help you stay up-to-date with news and changes to the way we work with service providers.
- Latest contracting news
- Partnering quarterly newsletter
  
  Newsletters to help service providers stay up-to-date with any news or changes taking place about the way we work with providers in their sector
- Annual accountability 2016–17 survey outcomes
  
  What service providers told us about the 2016–17 annual accountability process.
Contract, charter and framework

Types of DCJ contracts, the Charter for funded contracting, and information about the Funded Contract Management Framework.
- Contracting documents
  
  Information about the Funding Deed and Program Level Agreement (PLA), and the Human Services Agreement (HSA)
- Working together: charter for funded contracting
  
  Committing to a partnership that’s focused on achieving better outcomes for individuals, families and communities.
- Funded contract management overview
  
  Document explaining funded contract management, why it’s important to FACS and how it’s been implemented through the Funded Contract Management Framework.
- About the Funded Contract Management Framework
  
  A summary of the framework, and its scope.
- Glossary for funded contract management
  
  Definition of the terms used in the Funded Contract Management Framework.
- Key management and delivery roles and their responsibilities
  
  The key roles and functions individuals and organisations undertake in managing funded contracts and programs, and delivering funded services.
Policies, guides, fact sheets and forms

Information about delivering DCJ-funded services, and resources to assist you to meet your contractual obligations. This includes material about annual accountability, subcontracting, complaints and more.
- Forms A–Z
  
  An A–Z of all funded contract management-related forms for DCJ service providers.
- Policies, guides and fact sheets A–Z
  
  An A–Z of all all funded contract management-related policies, guides and fact sheets for DCJ service providers.
- Authorised signatories for DCJ contracts and other legal documents
  
  Information for service providers to clarify the requirements for authorised signatories (and their delegates) for contracts and other legal documents.
- Annual accountability
  
  Resources to assist you to complete the annual accountability process.
- Contracting issues and complaints
  
  Making complaints to us, and your responsibilities for resolving complaints and protecting whistleblowers. How we handle complaints and deal with allegations of misconduct.
- Joint working arrangements
  
  Information about joint working arrangements, and how they may affect the contract with us.
- Mergers, acquisitions and amalgamations
  
  Information for service providers contracted by us, about the implications of a merger, acquisition, amalgamation or similar change of control, and the requirements for notifying us.
- Subcontracting
  
  Information for service providers contracted by us, about the additional responsibilities and obligations of subcontracting, and the requirements for obtaining consent to subcontract.
Other resources

Links to useful information and resources to assist with contract management.
- BNG NGO Service Online
  
  Online services for Australian NGOs and service provider organisations, including Standards & Performance Pathways and Management Support Online.
- It's Your Business
  
  Governance and financial management information.
- National Standard Chart of Accounts
  
  DCJ uses the National Standard Chart of Accounts for financial documentation with its funded service providers.
- NGO Capability Building Tool
  
  Tool co-designed by NGOs and the NSW Government to help NGOs self-assess their capability and performance standard.
- Peak bodies
  
  Peak bodies funded by DCJ.
- Not-for-profit Law
  
  Resources and legal help for community organisations, from Justice Connect.
- Disaster recovery for community services organisations
  
  The Office of Emergency Management provides a simple toolkit aimed at helping community services providers understand their risks in a disaster situation and how to take some simple steps to get ready.
DCJ funded programs

Find out more about FACS funded programs that service providers are currently delivering
- Aboriginal and Torres Strait Islander programs
  
  Includes information about Aboriginal, Child and Family Centres, and NSW Aboriginal Child, Youth and Family Strategy
- Domestic and family violence programs
  
  Includes information about Integrated Domestic and Family Violence, and Staying Home Leaving Violence
- Community building programs
  
  Includes information about Community Builders, Social Benefits Bonds, Sector development, NSW Food and NSW Spectacles Programs
- Children and family programs
  
  Includes information about the Permanency Support Program, Brighter Futures, Achieving School Success, Child, Youth and Family Support, Families NSW, Intensive Family Preservation, and Getting It Together programs
- Homelessness programs
  
  Includes information about Specialist Homeless Services
Support and training

For support, your DCJ contract manager is main point of contact. Get district office contact details, find out who else to contact for assistance, and see the training resources available.
- District office contacts
  
  Telephone numbers and email addresses for DCJ district offices.
- Funded contract management contacts
  
  FACS contacts to assist you with matters related to funded contract management.
- NGO Training Program
  
  Communities and Justice provides free training to the NGOs that it funds through the NGO training program.
- Make a contracting complaint, allegation of misconduct, compliment or suggestion
  
  Information for FACS-funded service providers and their staff to make a contracting complaint, allegation of misconduct, compliment or suggestion: who to contact, with details of how to contact them.

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Last updated: 20 May 2019

Deliver funded services

Quick access

Browse Deliver funded services

News and updates

Contract, charter and framework

Policies, guides, fact sheets and forms

Other resources

DCJ funded programs

Support and training