Housing policies
Policies about applying for housing assistance and for social housing tenants
Showing 1 - 7 of 7 items
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Centralised Gas Hot Water Service Reimbursement Policy
In Housing and homelessness / Housing policies
LAHC will reimburse tenants who lived in premises where a centralised gas hot water service was used for their gas usage costs for the period 22 March 2014 to 22 March 2020
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Changing a Tenancy Policy
In Housing and homelessness / Housing policies
The intent of this policy is to explain the criteria for changing a DCJ managed tenancy specifically Relocating tenants for management purposes, Mutual exchange and Recognition as a Tenant (RAAT).
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Charging Rent Policy
In Housing and homelessness / Housing policies
This policy is to explain how DCJ determines rent charges
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Children and Young People at Risk Policy
In Housing and homelessness / Housing policies
The purpose of this policy is to outline the role of social housing providers in child protection matters
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Client Service Delivery Policy
In Housing and homelessness / Housing policies
This policy explains the standards of behaviour and service expected of staff and clients. How a client can provide feedback about the services they use, including how to make a complaint. How client feedback and [...]
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Community housing policies
FACS has developed a series of policies to help organisations wishing to manage community housing properties and services
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Community Housing Water Charging Guidelines
In Housing and homelessness / Community housing policies
The Water Charging Guidelines apply to all tenancies managed under a social housing tenancy agreement, including affordable housing, unless the property is exempted from water usage charges.