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Family and Community Services (FACS) supports vulnerable people and families to participate in social and economic life and build stronger communities.
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- Children, families and carers
- Parenting
- Programs, services and support
- Services, support and programs for all families
- General support and counselling numbers
- Intensive Family Preservation
- Brighter futures
- Are you experiencing domestic and family violence?
- Integrated Domestic and Family Violence Services Program
- For parents with mental health plus drug and alcohol issues
- Women’s Financial Toolkit
- Family Connect and Support
- Services, support and programs for Aboriginal families
- Services, support and programs for families with diverse cultural and language backgrounds
- Protecting our kids
- Services, support and programs for all families
- Permanency Support Program (PSP)
- For children and young people
- My rights as a child and young person
- Problems at home
- Your mental health and wellbeing
- If you live with a parent experiencing mental illness
- Living in a family with mental health plus drug and alcohol issues
- Feeling and being safe in your home
- What to do when there is violence or abuse
- Support to find a home
- Need legal help?
- Apply for FACS Youth Consult for Change now!
- Protecting our kids
- When a caseworker visits a family
- What to expect when a caseworker visits
- Practice Framework Standards - Family Resource
- Standard 1: Enacting children and young people’s rights
- Standard 2: Culturally safe practice with Aboriginal communities
- Standard 3: Culturally safe practice with diverse communities
- Standard 4: Writing and talking with children and families
- Standard 5: Nurturing the child’s lifelong belonging
- Standard 6: Holistic assessment
- Standard 7: Critical reflection to improve outcomes
- Standard 8: Building relationships that support change
- Standard 9: Learning from critique
- Standard 10: Collaborating as a team around the child
- Standard 11: Leading effective practice
- Key documents and acknowledgements
- How to give feedback
- Language Support
- Assessing risk of harm
- What happens to a child who is not at immediate risk?
- What happens to a child who is at immediate risk of serious harm?
- Programs and services to keep families together
- Legal matters
- Out-of-home care
- About out-of-home care
- Information for children and young people in OOHC
- Your rights as a child or young person in care
- Planning for your future and support after care
- Programs and funding for care leavers
- Accessing your personal records and finding information about your birth family
- Financial support to help you become more independent
- Financial support for post care education
- Fee-free training scholarships
- Free Safer Drivers Course
- Help paying off a fine
- Support for young people with disability
- Connecting with Youth Engagement Organisations
- Information for parents with kids in OOHC
- NSW Response to the Family is Culture Review
- Guardianship
- Adoption
- About adoption: for birth parents
- Considering adoption for your child
- Alternatives to adoption
- Will I still be able to have contact with my child?
- The adoption process for birth parents
- When children in care are adopted
- What happens when an adoption order is made
- What is an adoption plan
- Access to adoption information for birth fathers
- Adopting a child
- Want to adopt?
- What is open adoption
- The adoption process
- What happens when an adoption order is made
- Out-of-home care adoption
- Adopting within the family
- Adopting locally
- Adopting from overseas
- Adopting children with special care needs
- Adult adoptions
- Aboriginal people and adoption
- Torres Strait Islander people and adoption
- NSW birth certificates for children whose adoptions were finalised overseas
- Support organisations
- Open Adoption Hotline online enquiry form
- Open Adoption Forums
- Finding information on past adoptions
- Before you start your search
- Making contact: things to consider
- Adoptions before 2010: applying if you're under 18
- Adoptions before 2010: applying if you're 18 or over
- Adoptions after 2010
- Reunion and Information Register (RIR)
- Access to adoption information for birth fathers
- Social and medical information
- Inheriting a deceased person’s right to adoption information
- Advance Notice Register
- Contact Veto Register
- Introducing Integrated Birth Certificates
- About adoption: for birth parents
- Foster, relative and kinship care
- About foster care
- Busting the myths about fostering
- Fostering a child
- Foster carer support and resources
- About relative and kinship care
- Caring for a child through kinship care
- Relative and kinship care support and resources
- Helping a young person prepare for leaving care
- Foster carer guidelines
- Enquiry form: Fostering with DCJ
- ChildStory
- Information for multicultural families and communities
- Housing and homelessness
- Help with housing and homelessness
- Ways we can help
- Are you homeless?
- Find a specialist homelessness service
- Domestic and family violence: housing assistance
- Help renting in the private market
- Help with setting up a new private rental
- Help keeping your current private rental
- Access a private rental subsidy through Rent Choice
- How to apply for private rental assistance
- Information for real estate agents and landlords
- Quick guide to lodging a bond loan
- Rent Choice: information for real estate agents and landlords
- Tenancy assistance: information for real estate agents and landlords
- Private rental assistance factsheets in English
- Arabic factsheets
- Simplified Chinese factsheets
- Traditional Chinese factsheets
- Dari factsheets
- Farsi factsheets
- Vietnamese factsheets
- English factsheets
- Private rental advice
- Social housing
- Renting affordable housing
- Eligibility for housing assistance
- Applying for housing assistance
- Housing Pathways
- Apply for housing assistance
- Apply for Rentstart Bond Loan
- Applying over the phone
- Choose where you want to live
- View or change your housing assistance application
- Keeping your housing assistance application active
- NSW Housing Register
- Expected waiting times
- Appeal online
- Choice Based Letting pilot – Inner City (Sydney)
- Tenancy forms
- Ways we can help
- Find a housing office
- Aboriginal housing
- Housing for Aboriginal people
- Assistance for Aboriginal people aged 55+
- Confirmation of Aboriginality
- Aboriginal Housing Office rent: Commonwealth Rent Assistance
- Recognition as a tenant: Aboriginal households
- Resources for Aboriginal Housing help
- Aboriginal Students Traineeship Program
- Aboriginal recruitment
- Aboriginal Mentoring Program
- Living in social housing
- Rights and responsibilities
- Antisocial behaviour in public housing
- Appeals and reviewing decisions
- Being away from your home
- Changes to your household
- Changes to your tenancy: tenant factsheet
- DCJ Housing's obligations
- Fixed term leases and lease review
- Garden maintenance
- Get involved
- Income Confirmation Scheme
- Informing DCJ of changes
- Neighbours
- NSW Civil and Administrative Tribunal
- Pets
- Privacy and personal information notification
- Running a business from home
- Signing a tenancy agreement
- Smoke free areas
- 2022 Tenant Amnesty
- Tenant's rights and responsibilities
- Virtual Client Service Visits
- Paying rent and other charges
- Repairs, modifications and maintenance to a property
- Access to properties
- Centralised Gas Hot Water System Reimbursement Scheme
- eRepair
- Home modification request
- Maintenance and home alterations
- Making alterations to a property
- Modifications for people with disabilities or the elderly
- Occupational therapist assessment overview
- Painting
- Pay TV
- Requesting maintenance and reporting problems
- Swimming pools in public housing properties
- Tenant Experience Dashboard
- Help for job seekers and students
- Move, swap or transfer housing
- Health, safety and savings at home
- Asbestos
- Fire safety and smoke alarms
- Fire Safety Program
- Food and family expenses
- Gardening, waste and recycling
- Lead paint
- Reducing your water and energy bills
- Solar hot water systems
- Treating mould in your home
- Unwanted household items
- Support for older people and adults with disability
- Protecting older people and adults with a disability from abuse
- Management Transfer Program
- Community housing tenants
- Headleasing Guidelines
- Visiting your home
- Rights and responsibilities
- Tenancy Hub
- Help with housing and homelessness
- Domestic and family violence
- About domestic and family violence
- Programs, services and resources
- How to stay safe
- Domestic Violence Line
- New investment - Housing and related supports for women and children escaping domestic and family violence
- For service providers
- Working with us
- Partnering Newsletter
- How we work with you
- Access to our shared portals
- How we procure and contract human services
- Our funded contract management resources
- Other resources
- Support and training
- Deliver services to children and families
- Deliver the Permanency Support Program (PSP)
- Aboriginal Case Management Policy (ACMP)
- Permanency Case Management Policy
- PCMP Policy Statement - updated January 2020
- PCMP Rules and practice guidance - updated September 2021
- PCMP Resources
- PCMP Practice minutes
- PSP Critical Events policy
- PSP Away from Placement policy
- Statutory out-of-home care agency recordkeeping
- Permanency Goal Review and Case Plan Goal Package Extension Policy
- Designated agencies - Managing Your OOHC Records
- Intensive Therapeutic Care
- Interim Care Model
- Safety in Care
- PSP roles and responsibilities
- Program level agreements and contract governance
- Funding and financial support
- Sector workforce development and training
- Permanency Practice Q&A Webinars
- Resources
- Service providers and the PSP
- Early intervention services
- Family preservation
- Change Together
- Child protection services
- OOHC services
- NSW Interagency Guidelines for Practitioners
- Introduction and overview
- Secretary’s foreword
- Child wellbeing and protection laws in NSW
- Prevention and early intervention
- Working with children and families
- Information sharing for service coordination
- Understanding roles and responsibilities in the sector
- Reporting and responding to child wellbeing and safety concerns
- Assessing wellbeing, safety and risk
- Courts involving children and young people
- Glossary
- OOHC Health Pathway resources and tools
- OOHC Health Pathway caseworkers guide
- OOHC 2A Primary Health Assessment forms
- OOHC Health Coordinators
- My Health Record factsheets
- Consent for medical and dental treatment of children and young people in statutory OOHC
- Medical and Dental Consent Tool
- Medicare number processes for children and young people entering OOHC
- Behaviour support guidelines for OOHC
- OOHC Education Pathway resources and tools
- Alternative Care Arrangements
- Leaving care and aftercare resources for caseworkers
- Casework Support Scheme
- Deliver the Permanency Support Program (PSP)
- Deliver housing services
- Community housing providers
- Affordable rental housing resources
- Contractor Portal
- Assisted boarding houses
- What is an assisted boarding house?
- General boarding houses and residents with additional needs
- NDIS and assisted boarding house residents under the age of 65
- My Aged Care and assisted boarding house residents aged 65 years and over
- Screening Tool for Entry to Assisted Boarding Houses
- Assisted boarding house policies and guidelines
- Assisted boarding houses feedback or complaints
- Deliver homelessness services
- Deliver services for domestic violence
- Deliver disability services
- Work with Aboriginal communities
- Deliver community and sector assistance
- Working with us
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Last updated: 27 May 2022