Deliver services to children and families

For providers of early intervention, child protection and out-of-home care services including the Permanency Support Program

Browse Deliver services to children and families

Deliver the Permanency Support Program (PSP)

Includes program description, policies, guidance, legislation and resources
- Aboriginal Case Management Policy
  
  Includes policy statement and rules and practice guidance.
- Intensive Therapeutic Care
  
  Factsheets and referral forms for Intensive Therapeutic Care (ITC)
- Interim Care Model
  
  Factsheets and forms for Interim Care Model (ICM)
- Permanency Case Management Policy
  
  Includes policy statement, rules and practice guidance, resources and practice minutes
- Safety in Care
  
  Key changes and what this means for PSP providers and other NGOs
- Permanency Coordinator Role Scope Fact Sheet
  
  Information about what is in scope and out of scope for the Permanency Coordinator (PC) role.
- Program level agreements and contract governance
  
  Includes service overview and contractual information for service providers.
- Funding and financial support
  
  Information and forms on PSP funding model and service packages for funded service providers.
- Sector workforce development and training
  
  Information about workforce development and training services for caseworkers in funded service providers
- Permanency Practice Q&A Webinars
  
  The PSP Permanency Q&A Webinars are a free service to help increase practitioners’ knowledge and skills to support children and young people achieve permanency.
- Resources
  
  Videos, fact sheets, ProSPects newsletter, guides, infographics and links in relation to the PSP.
Early intervention services

Targeted Earlier Intervention Program
- Targeted Earlier Intervention program
  
  Understand the Targeted Earlier Intervention program and its guidelines and policies.
- Stay up-to-date with the Targeted Earlier Intervention program
  
  Answers to frequently asked questions on Targeted Earlier Intervention
- Using Evidence in the Targeted Earlier Intervention Program
  
  An overview of what evidence is and how to find and use it
Family preservation

Family-focused services designed to keep families together safely.
- About family preservation
  
  We fund a range of support services to promote parenting skills, family functioning and child development.
- Family preservation recommissioning
  
  Creating a new single program structure will help us provide services to families in need to make the biggest difference.
Change Together

Learning to keep more children safe and families together.
- Change Together
  
  A free practice learning program for eligible Family Preservation, Targeted Early Intervention, and Family Connect and Support practitioners.
Child protection services

How to provide child protection services and find resources, tools and training for caseworkers
- Brighter Futures Program
  
  Understand how to deliver this early intervention program
- About providing child protection services
  
  Understand the guidelines, policies, and legislation you need to follow as a child protection service provider
- Support adoption and guardianship
  
  Information for caseworkers on early permanency planning, adoption and guardianship
- Structured Decision Making
  
  Find tools to support informed decision making in child protection
- The Joint Child Protection Response Program (JCPRP)
  
  Understand the role of the JCPRP, its objectives and principles and the referral pathway.
- Caseworker resources and tools
  
  Find resources, tools and training for child protection caseworkers and practitioners
- NSW Practice Framework
  
  How FACS works with children and families in NSW including the principles, values, mandates, approaches and systems that underpin our work
- Child Protection Research
- Shaping a Better Child Protection System
  
  The Children and Young Persons (Care and Protection) Amendment Act 2018 will strengthen services to keep children safely at home with their families and restore children to their families when it is safe to do so.
OOHC services

Permanency Support Program, out-of-home care recommissioning and general resources
- OOHC recommissioning
  
  Understand how out-of-home care is changing in NSW and the role of the Permanency Support Program
- Joint Child Protection Response Program (JCPRP)
  
  The JCPRP is a tri-agency program delivered by the NSW Department of Communities and Justice, the NSW Police Force and NSW Health.
- OOHC resources and tools
  
  Charter of Rights, Section 90 applications, conversation guide for children and young people, and common principles for contact
- OOHC transition
  
  Implementation of this transition began on 1 March 2012 and will take place over 5 to 10 years.
- OOHC research
  
  Research to practice notes and other research papers
NSW Interagency Guidelines for Practitioners

Collaborative Practice in Child Wellbeing and Protection.
- Introduction and overview
  
  A resource for all government and non-government agencies working in the child and family services sector that focuses on improving our work together.
- Secretary’s foreword
  
  Foreword from Michael Coutts-Trotter, Secretary Department of Communities and Justice.
- Child wellbeing and protection laws in NSW
  
  Information about the legislation governing child protection in NSW.
- Prevention and early intervention
  
  Investing in prevention and early intervention is a well recognised evidence based approach that offers the best long term outcomes for children and families.
- Working with children and families
  
  Our relationship with families should acknowledge and understand their individual and family circumstances. This includes experiences of discrimination, grief, loss and violence.
- Information sharing for service coordination
  
  Information sharing is a key part of collaboration. Organisations can make informed decisions about how services can best meet a family’s needs.
- Understanding roles and responsibilities in the sector
  
  Child wellbeing and safety is everyone’s responsibility, which means everyone works together to keep children safe and well.
- Reporting and responding to child wellbeing and safety concerns
  
  Protecting children from harm is a responsibility shared by everyone in the community. Making a report about suspected child abuse or neglect is an important part of this responsibility.
- Assessing wellbeing, safety and risk
  
  Children and families need to be provided with timely and effective assessment to determine the factors affecting the safety and wellbeing of their children.
- Courts involving children and young people
  
  When it is not safe for a child or young person to remain with their family, a court order may be necessary to provide a safe, stable and nurturing home.
- Glossary
  
  Glossary of terms used in the Interagency Guidelines.
OOHC Health Pathway resources and tools

Resources to improve the health outcomes of children and young people in out-of-home care
- OOHC - Health Pathway - A guide for caseworkers
  
  The Health Pathway aims to ensure that every child or young person entering statutory out of home care (OOHC) receives timely and appropriate health, assessment, intervention, monitoring and review of their health needs.
- OOHC 2A Primary Health Assessment forms
  
  These 2A age specific Primary Health Assessment forms can be used to ensure that all domains of health are addressed for children and young people in OOHC.
- OOHC Health Coordinators
  
  Each local health district has an OOHC Health coordinator responsible for managing and coordinating referrals across all facilities in their district. Contact details for OOHC Health Coordinators are found here.
- Change of Details factsheet for children in care
  
  This factsheet explains to caseworkers what is considered to be a change in circumstance or details for a child or young person in care
- Change of Details form for children in care
  
  This form should be completed by caseworkers to advise the OOHC Health Coordinator and NSW Education each time there is a change in a child or young person’s circumstances or details within 7 days.
- My Health Record factsheets
  
  The My Health Record is the Australian Governments new Digital Health System. It has benefits for children and young people in OOHC as well as safety implications. These factsheets provide further information to caseworkers, young people, birth parents and carers.
- Consent for medical and dental treatment of children and young people in statutory OOHC
  
  An overview of who has authority for providing consent for medical and dental treatments on behalf of children and young people in statutory OOHC who are being cared for by an authorised carer.
- Medical and Dental Consent Tool
  
  This tool provides further details about who has the authority to give consent for a range of medical and dental treatments for child and young people who reside in a foster care arrangement for whom DCJ holds all or some parental responsibility which includes medical treatment.
- Medicare number processes for children and young people entering OOHC
  
  To ensure that children and young people in OOHC are able to have their health needs met it is a requirement that they have a Medicare number to access services funded by Medicare. This factsheet provides details on how to obtain a Medicare number or card for children in OOHC.
- Behaviour support guidelines for OOHC
  
  This guidelines provides high level guidance on appropriately supporting behaviour, behaviour support planning, prohibitive and restrictive practise for children and young people in OOHC.
OOHC Education Pathway resources and tools

Resources to improve the education outcomes of children and young people in out-of-home-care
- OOHC Education Pathway - A Guide For Caseworkers
  
  The Education Pathway for children in OOHC to provide a consistent guide for Funded Service Providers to support children and young people in statutory OOHC to realise their education potential.
- Teenage Education Payment Guidelines and resources
  
  The TEP is a made to carers and guardians of 16-17 year-olds to assist in education, training and apprenticeships. This guide tells you how to apply and the eligibility requirements
- Teenage Education Payment – Questions and answers
  
  Answers to the most common questions you may have about the Teenage Education Payment
- Teenage Education Payment application form
  
  This is the application form for TEP, which is made to carers and guardians of 16-17 year-olds to assist in education, training and apprenticeships
- Table of term dates for calculating TEP payments
  
  Table of term dates for calculating Teenage Education Payment (TEP) payments
- Post Care Education Financial Support
  
  Post Care Education Financial Support is available to authorised carers who continue to support a person beyond 18 years of age while they complete Year 12 or an equivalent qualification.
Alternative Care Arrangements

Resources to assist service providers and their staff.
- Resources to assist service providers and their staff
Leaving care and aftercare resources for caseworkers

Tools and resources for caseworkers (DCJ and NGOs) including how to develop a leaving care plan, aftercare support and statutory requirements.
- Why is a leaving care plan important
  
  A purposeful leaving care plan is tailored to the young person’s strengths and circumstances and provides meaningful support in their transition to independent living
- How to develop a leaving care plan
  
  Helpful guidelines for caseworkers on how to get started with developing a leaving care plan
- Resources for caseworkers
  
  A list of resources for caseworkers and young people who are starting to plan for their transition to independence
- Practice tools to engage with young people and carers
  
  Videos and resources to help you engage in meaningful conversations with young people and their carers
- Key elements of a leaving care plan
  
  Leaving care planning should address these key topics or life domains
- Aftercare support
  
  Caseworkers should discuss the after care support available to the young person and should provide assistance even when they did not have direct involvement with their time in care
- Statutory requirements
  
  Statutory requirements for the provision of leaving care assistance
- Post Care Education Financial Support
  
  These procedures implement the policy on provision of financial support for care leavers who are completing full-time studies.
- Leaving care planning and the NDIS
  
  Leaving care and NDIS plans must complement each other
Casework Support Scheme

Purchase of fee-for-service from approved service providers to deliver supervised contact, supervised transport, mentoring and respite to vulnerable children/young people in out of home care (OOHC) placements which are managed directly by DCJ.
Permanency Coordinator Role Scope Fact Sheet

Information about what is in scope and out of scope for the Permanency Coordinator (PC) role.
- Permanency Coordinator Role Scope Fact Sheet
  
  Information about what is in scope and out of scope for the Permanency Coordinator (PC) role.

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Last updated: 24 Sep 2019

Deliver services to children and families

Browse Deliver services to children and families

Deliver the Permanency Support Program (PSP)

Early intervention services

Family preservation

Change Together

Child protection services

OOHC services

NSW Interagency Guidelines for Practitioners

OOHC Health Pathway resources and tools

OOHC Education Pathway resources and tools

Alternative Care Arrangements

Leaving care and aftercare resources for caseworkers

Casework Support Scheme

Permanency Coordinator Role Scope Fact Sheet