Factsheets for DCJ tenants
Factsheets for FACS housing tenants
Showing 1 - 10 of 34 items
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1 July 2024 Maintenance reform
Find out how we’re improving public housing maintenance
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About Housing Pathways factsheet
Housing Pathways is a fair and easy way to apply for different types of social housing in NSW with a single application form
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Access to properties
Homes NSW contractors will need to enter your home to carry out maintenance work and perform inspections
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Air Conditioner fact sheet
Your air conditioner is designed to heat and cool your living area only. It has been selected to be energy efficient, reliable, and easy to operate and maintain.
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Annual rent review of public housing
To make sure rents are fairly set, DCJ Housing conducts a review of rental prices every year
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Appeals and reviewing decisions - Your rights and responsibilities
In Your rights and responsibilities / Chapters
What decisions made by FACS can be appealed and how the review process works
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Centralised Gas Hot Water System Reimbursement Scheme
From 1 February 2022, social housing tenants who resided in a property where a centralised gas hot water service was in use from March 2014 to March 2020 can apply for reimbursement of their gas [...]
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Client factsheet: NSW Department of Communities and Justice Housing Practice Standards
The Housing Practice Standards are designed to help us deliver our core values of Service, Trust, Accountability, Integrity and Respect. They clearly set out how our staff are expected to do their job – and [...]
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Community Greening Program Factsheet
The Community Greening program is a partnership between the NSW Department of Communities and Justice and the Royal Botanic Gardens.
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Complying with your tenancy agreement - Your rights and responsibilities
In Your rights and responsibilities / Chapters
The tenancy agreement you signed is a legal document that sets out the rights and responsibilities between a tenant and DCJ Housing. Tenants and DCJ Housing have to comply with the Residential Tenancies Act 2010.