Medical Assessment
Help with the online Medical Assessment form
Client verification
This section allows us to check if you are a housing client. You can verify yourself using your Client Reference Number (found on letters sent by your housing provider), Payment Reference Number (found on your quarterly statements) or your Centrelink Reference Number. If you are unable to locate any reference number, you can still submit the form.
1. You will be asked if you are a social housing client in Step 1 About You.
2. Your last name and date of birth will be prepopulated.
3. Enter your Client Reference Number, Payment Reference Number or Centrelink Reference Number. Note Payment Reference Number is for DCJ tenants only.
4. Click Verify.
5. If we cannot find a match, the message will appear. You will have five attempts before the form will ask you to move onto the next question.
6. If your details match our records, this message will appear. If we are unable to match, you are still able to proceed through the form.