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By now, your Client Service Officer (CSO) who manages your property, will have made an appointment with you to sign the lease.

Before you attend the appointment, make sure you read the Residential Tenancy Agreement - The Agreement. It details your legal obligations as a tenant of Homes NSW. Your CSO will discuss this with you at the appointment and explain what it means.

The Department of Fair Trading has useful information for new tenants, which should be read before you sign the lease called the Tenant Information Statement.

There are also a few things you need to bring with you:

  • your identification (Driver’s License, Medicare Card or Passport)
  • any income and assets information you have, e.g. Centrelink or wages
  • two weeks advance rent and water, (you can pay on the day with either your debit or credit card using the MyHousing App or ePay).

Your appointment may take up to an hour, so be sure to make time for this. Once the lease is signed and you’ve paid your two weeks rent and water, we’ll hand you the keys to your new home.

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Last updated: 09 Oct 2024