Our place, Your home

Last published 06 May 2022

It’s important to Homes NSW that you maintain a successful tenancy with us. So there are a few things you need to remember.

your rent and water always must be two (2) weeks in advance. If you have trouble maintaining this, speak with your Client Service Officer who can assist you with options
everyone is entitled to a peaceful neighbourhood, so please respect your neighbours in regards to excessive noise, pollution, antisocial behaviours, your pets or the behaviour of any visitors
ensure you keep your home clean and tidy. This includes reporting any maintenance that the property may need.

Your Client Service Officer will visit the property (either in person or virtually) throughout the year, to check on how your tenancy is going and make sure the property is still clean, safe and habitable.

For information on Virtual Client Services see Virtual Client Service Visits

Kerbside Clean Up Collection Service – keep your home free from rubbish and unwanted items by arranging for a council kerbside clean up service. You can locate your local council here.

For more information about living in your new home see tips for living in your new home.

Property Care

Useful Links to maintain your home.

Health and safety

Making sure of your family’s safety in the home.

Good neighbours

Everyone has the right to live peacefully and safely in their home.

Savings and helpful tips

Tips for your household

Pets and Visitors

Pets and visitors are fun but there are some things you need to be aware of

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Last updated: 20 Aug 2024