Your rights and responsibilities
The tenancy agreement you signed is a legal document that sets out the rights and responsibilities between a tenant and Homes NSW. Tenants and Homes NSW have to comply with the Residential Tenancies Act 2010.
NSW Civil and Administrative Tribunal
You can lodge an application with the NSW Civil and Administrative Tribunal (NCAT) if you believe that Homes NSW has breached the tenancy agreement or the Residential Tenancies Act 2010. The NCAT website provides information and advice about the service. You can also make enquiries by calling 1300 006 228.
Homes NSW may also make an application to the NCAT if you have breached your tenancy agreement. Homes NSW views breaches very seriously, however, we will always give you the opportunity to rectify a breach before action is taken through the NCAT. For more information on the NCAT, please see our NSW Civil and Administrative Tribunal factsheet.