Metadata for Elder Abuse Helpline and Resource Unit Dashboard 2017-18
Find out more about the data set in each dashboard, such as the title, description, data filters, data limitations, data source, etc.
More education to prevent the abuse of older people
- Information sessions
- Educating professionals who work with older people
- 5-step toolkit downloads
- Awareness and prevention presentations
- How did callers hear about the Helpline?
Measure – Information sessions
Description
The Yellow bars chart refers to the total number of community information sessions held by the Helpline to raise the awareness of abuse to older people across NSW in the reporting period.
The Green bars chart refers to the total number of people who attended the community information sessions held by the Helpline to raise the awareness of abuse to older people across NSW in the reporting period.
In 2017-18, the ‘community events and expos’ category was reported in the count of the community information sessions. This prevention work enables ERHRU to participate community activities to reach more community members and to raise the awareness of alleged abuse.
Publisher
Department of Communities and Justice
Numerator
Not applicable
Denominator
Not applicable
Data Filters
- Financial Year
Data Limitations
Not applicable
Data Source
EAHRU data extracts
Measure – Educating professionals who work with older people
Description
The Yellow bars chart refers to the total number of training sessions held by the Helpline to educate professionals who work with older people across NSW in the reporting period.
The Green bars chart refers to the total number of professionals who attended the training sessions held by the Helpline across NSW in the reporting period.
Professionals who work with older people include: nurses, geriatricians, social workers, police and community care service advisors and managers, in-home care service providers, financial service information officers, multicultural aged-care services and bilingual educators.
Publisher
Department of Communities and Justice
Numerator
Not applicable
Denominator
Not applicable
Data Filters
- Financial Year
Data Limitations
Not applicable
Data Source
EAHRU data extracts
Measure – 5-step toolkit downloads
Description
This refers to the total number of the Helpline’s 5-step toolkit downloads in the reporting period.
The toolkit is a resource for all agencies that work with and provide services to older people who may be at risk of or are experiencing abuse in NSW. It supports a consistent approach to identifying, responding and preventing the abuse of older people.
Each of the 5 steps has practical information and tools which guide staff from elder abuse identification through to response.
Publisher
Department of Communities and Justice
Numerator
Not applicable
Denominator
Not applicable
Data Filters
Not applicable
Data Limitations
Not applicable
Data Source
EAHRU data extracts
Measure – Awareness and prevention presentations
Description
This refers to the total number of awareness and prevention presentations delivered by the Helpline in the reporting period.
Work relating to awareness and prevention presentations targets at professionals who work with older people in NSW and aims to raise the awareness of alleged abuse to older people. It is not a training session.
Publisher
Department of Communities and Justice
Numerator
Not applicable
Denominator
Not applicable
Data Filters
- Financial Year
Data Limitations
Not applicable
Data Source
EAHRU data extracts
Measure – How did callers hear about the Helpline?
Description
This refers to the total number of the callers’ response to the question of ‘Where or how did caller hear about EAHRU?’ in the reporting period.
Some granular data have been grouped as follows.
- Organisation: government, community organisations and service providers;
- Advertising: radio, television, brochures, newspaper articles or other print advertising;
- EAHRU website and resources: EAHRU website and other EAHRU collateral websites;
- Employment: colleagues and place of employment;
- Word of mouth: friends, family, neighbours and others;
- Education and events: awareness raising and education activities involving the EAHRU (e.g.: presentations, talk and forums); and
- Not stated: Not asked, Unknown/Not disclosed and Unknown/Not disclosed (with the question being asked).
Publisher
Department of Communities and Justice
Numerator
Not applicable
Denominator
Not applicable
Data Filters
- Financial Year
Data Limitations
Not applicable
Data Source
EAHRU data extracts